"Ricochet was very impressive with their knowledge, abilities and professionalism. We never ran into a technological roadblock or problem that couldn't be solved. They were able to offer new, cutting-edge solutions around every corner, and they were fantastic about staying in communication. It seemed like we were always able to get ahold of someone, whether it was Tuesday at 1am or Saturday at 7am, someone was quick to respond and help address an emergency or even a simple inquiry. Truly professional service, and quality work.