"It has been a pleasure to work with Casey, Rick and Phil from Ricochet. We were initially faced with a dip in productivity on our project due to some team member's contributing to DrupalCon Munich. Casey and team were able to step in, ramp up, and start contributing to solutions immediately. When our team members returned from Munich, we decided the Ricochet guys were too valuable and helpful to let go, so we have kept them on as members of the team until launch.